Privacy Policy

1. Information We Collect

• Personal Information: Name, email address, billing details, and login credentials.
• Usage Data: Reports generated, login activity, and tool interactions.
• Third-Party Data: Data retrieved from integrated platforms such as Google Analytics, Google Search Console, Google Ads, Google Business Profile, LinkedIn Ads, and other supported marketing platforms.
• LinkedIn Ads Data (when connected by you): Ad account information, campaign details, ad performance metrics including impressions, clicks, spend, CTR, CPC, conversions, and related reporting fields as authorized by the user.

2. How We Use Your Information

• To provide reporting, analytics, and dashboard features.
• To improve and optimize our Service.
• To process payments and manage subscriptions.
• To communicate updates, technical notices, or promotional offers (with your consent).
• To display LinkedIn Ads campaign performance data inside your private TrackScop dashboard, alongside data from other connected platforms.

3. Data Sharing

• We do not sell your personal data or third-party platform data.
• We may share necessary data with third-party service providers (payment processors, hosting providers, analytics tools) solely to operate the Service.
• When you connect third-party platforms (including LinkedIn Ads), we access reporting data as authorized by you. This data is not shared with other users or third parties.
• LinkedIn Ads data retrieved through our platform is used only to provide dashboard and reporting features to the authenticated user who connected the account. We do not combine LinkedIn data with third-party datasets for profiling or resale purposes.

4. Data Security

• We use industry-standard security measures to protect your information.
• All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security).
• Third-party platform access tokens (including LinkedIn OAuth tokens) are stored using appropriate security controls and are never exposed to client-side code or publicly accessible endpoints.
• However, no online platform is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

• We may use cookies to improve user experience and analyze performance.
• You can control cookie preferences through your browser settings.

6. User Rights

• You may request access, correction, or deletion of your personal data.
• You may opt out of marketing communications at any time.
• You may disconnect any third-party integration (including LinkedIn Ads) at any time from your account settings.
• You may request deletion of all data associated with a disconnected third-party integration.
• You have the right to know what data is being accessed from your connected platforms.

7. Data Retention

• We retain data only as long as necessary to provide the Service or comply with legal obligations.
• Where third-party platform policies require specific retention limits (such as LinkedIn's data retention requirements), TrackScop will comply with those limitations and delete or refresh such data as required.
• Aggregated advertising performance metrics (such as campaign spend, impressions, and clicks) may be retained for historical reporting purposes unless the user disconnects the integration or requests deletion.

8. Third-Party Platform Integrations

TrackScop allows users to connect third-party platforms to view and manage reporting data within the platform. Currently supported integrations include:

• Google Search Console
• Google Analytics
• Google Ads
• Google Business Profile
• LinkedIn Ads (via LinkedIn Marketing API)
• Other marketing and analytics platforms as added

When you connect a third-party platform to TrackScop:

• We use OAuth 2.0 or other secure authorization methods to request access. You authorize TrackScop through the provider's official login and consent flow.
• We do not collect or store your third-party platform password.
• We only access the data that you explicitly authorize through the OAuth consent screen.
• We use such data only for providing dashboard, reporting, analytics, and related features inside your private TrackScop account.
• TrackScop receives a token allowing limited access to the approved data. Such access can be revoked by you at any time by disconnecting the integration.

9. LinkedIn Ads Data Usage

If you connect your LinkedIn Ads account to TrackScop, we may retrieve and process your LinkedIn advertising data for the following purposes:

• Displaying campaign performance metrics in your private dashboard.
• Generating reports and analytics for your advertising campaigns.
• Helping you monitor advertising KPIs over time.
• Organizing marketing performance data across multiple connected channels in a unified view.

Important clarifications:

• LinkedIn Ads data is used only to provide services requested by the authenticated user.
• We do not sell LinkedIn Ads data to any third party.
• TrackScop does not use LinkedIn integration to replicate a social feed experience, scrape data, or access data beyond the permissions granted by the user and allowed by LinkedIn.
• TrackScop does not use LinkedIn integration to access personal LinkedIn messages, private conversations, connections, or unrelated member data.

10. Facebook & Instagram Data Usage

If you connect a Facebook Page or Instagram business account to TrackScop, we access and store the following data through the Meta Graph API, as authorized by you during the connection flow:

• Account identifiers, Page/Instagram account names, and profile information (e.g. username, profile picture).
• Access tokens needed to read your existing posts and to publish, schedule, and manage new posts on your behalf.
• Post content, media, and basic engagement/insights data you choose to view.

This data is used only to provide TrackScop's post viewing, creation, scheduling, and publishing features inside your private account. Access tokens are stored encrypted and are never exposed to client-side code. We do not sell Facebook or Instagram data to any third party, and we do not use it for advertising or profiling purposes.

Facebook/Instagram data is retained for as long as the connection remains active. You may disconnect a Facebook Page or Instagram account at any time from your TrackScop account settings, or by removing TrackScop from your Facebook or Instagram app settings, which automatically notifies us and triggers deletion of the associated tokens and data. You can check the status of an automatic deletion request at /data-deletion/status, or review /data-deletion for full instructions.

11. Disconnecting Integrations & Data Deletion

You may disconnect your LinkedIn Ads, Facebook, Instagram, or any other third-party integration at any time from your TrackScop account settings or by contacting us.

Upon disconnection or upon receiving a valid deletion request:

• TrackScop will stop future data synchronization for that integration.
• Associated access tokens will be removed or revoked where applicable.
• Related third-party data stored in our systems will be deleted within a reasonable period, subject to legal, security, backup, or operational requirements.

12. International Users

If you are accessing the Service outside of India, your data may be transferred and stored in jurisdictions with different data protection laws.

13. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

14. Contact Us

TrackScop is a product of SEO Quartz, E-314, Phase 8A, Industrial Area, Sector 75, Mohali, Punjab, India. For questions about this Privacy Policy, contact us at: sales@trackscop.com